Comments on: I’m fired up and there is no one around to vent to…. http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/ Thu, 20 Nov 2008 21:26:38 +0000 http://wordpress.org/?v=2.6.3 By: Xbox4NappyRash http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-67252 Xbox4NappyRash Wed, 19 Sep 2007 08:11:26 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-67252 This is a very specific Dutch issue. Customer Service in the Netherlands is non-existant and take any of the state or semi-state bodies as the worst examples of this. It stems from two aspects of Dutch culture, the population and their 'tolerence'. It's a tiny country with a huge population and therefore application of the rules to the letter of the law is paramount to avoid chaos. Unfortunately, good manners and decency often suffer as a result. Their 'tolerence' is an interesting aspect, in Holland you can do what you want as long as you don't bother your neighbour. This comes at a price, a somewhat chilly society where no one asks for, nor receives help. As a foreigner living in the Netherlands this lack of customer service has driven me demented at times over the last 6.5 years, so you have my utmost sympathy. If you get ANY satisfaction from KLM I will gladly buy you guys a beer, but from experience, my money's staying right where it is. Sorry again on behalf of my adopted homeland, & Good Luck ! This is a very specific Dutch issue.

Customer Service in the Netherlands is non-existant and take any of the state or semi-state bodies as the worst examples of this.

It stems from two aspects of Dutch culture, the population and their ‘tolerence’.

It’s a tiny country with a huge population and therefore application of the rules to the letter of the law is paramount to avoid chaos. Unfortunately, good manners and decency often suffer as a result.

Their ‘tolerence’ is an interesting aspect, in Holland you can do what you want as long as you don’t bother your neighbour. This comes at a price, a somewhat chilly society where no one asks for, nor receives help.

As a foreigner living in the Netherlands this lack of customer service has driven me demented at times over the last 6.5 years, so you have my utmost sympathy.

If you get ANY satisfaction from KLM I will gladly buy you guys a beer, but from experience, my money’s staying right where it is.

Sorry again on behalf of my adopted homeland, & Good Luck !

]]> By: Mama's Moon http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-66118 Mama's Moon Mon, 17 Sep 2007 21:20:43 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-66118 Unbelievable. Rrrrrgh! You're being pretty calm -- I'd have hunted her down already and hung her on the tarmack as an example for all who even THINK it's funny to fuck with parents! Unbelievable. Rrrrrgh! You’re being pretty calm — I’d have hunted her down already and hung her on the tarmack as an example for all who even THINK it’s funny to fuck with parents!

]]> By: Darren http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63710 Darren Fri, 14 Sep 2007 04:33:44 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63710 You might even get someone at Northwest to help track the b*tch down. I would hope that they'd be more helpful. You might even get someone at Northwest to help track the b*tch down. I would hope that they’d be more helpful.

]]> By: Cindy http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63637 Cindy Fri, 14 Sep 2007 02:32:41 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63637 I had a similar experience with United when my uncle died and one "B" would not let me on the flight. I missed my uncle's funeral, and United missed ANY future business from me or my family. Sorry they were turds to you. Ask for their name and id number before you start talking to them. It will make them more likely to help you. ;o) Hope your flight over is better! I had a similar experience with United when my uncle died and one “B” would not let me on the flight. I missed my uncle’s funeral, and United missed ANY future business from me or my family. Sorry they were turds to you. Ask for their name and id number before you start talking to them. It will make them more likely to help you. ;o) Hope your flight over is better!

]]> By: Becky http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63449 Becky Thu, 13 Sep 2007 21:10:51 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63449 Yay, J & FPT! Boo, sucky-ass airlines! Yay, J & FPT! Boo, sucky-ass airlines!

]]> By: Christine http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63436 Christine Thu, 13 Sep 2007 20:55:14 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63436 WOW! Customer service had really gone down hill. That woman was beyond ridiculous. It's nice to know their customer service people are in the business of pushing customer's away. WOW! Customer service had really gone down hill. That woman was beyond ridiculous. It’s nice to know their customer service people are in the business of pushing customer’s away.

]]> By: Melissa R. Garrett http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63417 Melissa R. Garrett Thu, 13 Sep 2007 20:16:42 +0000 http://www.dad2twins.com/2007/09/13/im-fired-up-and-there-is-no-one-around-to-vent-to/#comment-63417 Oh. My. Goodness. I am speechless. It's just appalling how awful people can behave. Situations like this, which seem to be the norm these days, are what keep us from flying to Dublin (or anywhere else). Oh. My. Goodness.

I am speechless.

It’s just appalling how awful people can behave.

Situations like this, which seem to be the norm these days, are what keep us from flying to Dublin (or anywhere else).

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